About Us

Meet Our Expert Team

Our experienced technicians bring decades of combined experience to every service call. We invest in ongoing training to stay current with the latest appliance technology.

5
Expert Technicians
47+
Combined Years Experience
15+
Brand Specializations
MT

Michael Thompson

Lead Service Technician

18 years

Michael has been with us since the early days and leads our team of technicians. His expertise in sealed system repairs and complex refrigeration diagnostics is unmatched in the Boston area.

Specialties

Sub-ZeroWolfRefrigeration Systems

Certifications

Sub-Zero Specialist
Wolf Specialist
EPA 608 Universal
DC

David Chen

Senior Technician

12 years

David specializes in German-engineered appliances and has completed advanced training on Bosch and Thermador products. His attention to detail ensures lasting repairs.

Specialties

ThermadorBoschDishwashersCooking Appliances

Certifications

Thermador Specialist
Bosch Trained
NASTeC Member
JR

James Rodriguez

Service Technician

8 years

James brings a methodical approach to diagnostics and specializes in premium cooking appliances. His background in restaurant equipment gives him unique troubleshooting skills.

Specialties

VikingMieleWine CoolersIce Makers

Certifications

Viking Specialist
Miele Trained
CFESA Member
RM

Robert Martinez

Service Technician

6 years

Robert excels at laundry appliances and built-in refrigeration. His strong customer service skills and clear communication make him a favorite among our clients.

Specialties

GE MonogramKitchenAidWashers & Dryers

Certifications

GE Specialist
KitchenAid Trained
EPA 608 Universal
SP

Steven Park

Junior Technician

3 years

Steven is our technology specialist, staying current with smart appliance systems and connected kitchen technology. He brings fresh expertise in modern diagnostic tools.

Specialties

DiagnosticsSmart AppliancesGeneral Repairs

Certifications

EPA 608 Certified
OSHA Safety Trained

Our Commitment to Excellence

Every technician on our team undergoes rigorous training and maintains current certifications from major appliance manufacturers. We believe in continuous learning to stay ahead of evolving appliance technology.

Factory Training

Direct training from Sub-Zero, Wolf, and other premium brands

Ongoing Education

Regular updates on new models and repair techniques

Experience

Minimum 3 years experience required for all technicians

Schedule Service With Our Expert Team

Our technicians are ready to diagnose and repair your appliance with expertise and care.

Call +16173963696