Sub-Zero · Newton, MA
Ice Maker Repair
The ice maker is the part of a Sub-Zero people notice first when it stops. In Newton the cause is usually the supply line under the floor, a tired inlet valve, or a freezer compartment that has drifted just warm enough to stall the harvest.
In the caller's words
What people ring up about
- Ice maker arm cycling with no cubes produced
- Cubes fused into one block in the bin
- Slow production that never fills the bin
- Water dripping onto the freezer floor below the maker
On the visit
What gets measured
Ice makers usually fail upstream of themselves — the water gets there late, or the compartment never gets cold enough to harvest.
- Fill volume and inlet valve behaviour on a commanded cycle
- Supply pressure at the shut-off, and the state of the saddle or line under the floor
- Mould heater and harvest motor operation through one full cycle
- Compartment temperature at the maker itself, which is rarely what the panel says
- Bin thermostat or optics, depending on the platform
The service call is a flat $95 and is credited in full against the repair. Nothing is ordered before you have agreed to a figure.
What repairs run to
Ranges, not quotes
These are the bands most jobs land in once the diagnosis is done. The figure you are given on the day is a fixed quote for your cabinet, and no work starts until you have agreed to it.
- Door gasket or seal replacement $270 – $800
- Evaporator or condenser fan motor $300 – $620
- Defrost heater, thermostat or sensor $310 – $720
- Ice maker, water valve or supply line $290 – $660
- Electronic control board $490 – $880
- Compressor or sealed-system repair $1,020 – $2,220
Flat $95 service call covering the visit and full diagnosis, credited against the repair once you approve it.
Also on the van
4.9out of 5
After a ice maker repair call
From 802 reviews of this workshop.
Production had slowed to a trickle. The filter had never been changed since we bought the house. Replaced, line flushed, and it came back in two days.
Theo N. · Belmont
Water dripping onto the floor below the maker for weeks. A hairline crack in the fill cup. He spotted it in minutes and had the part on the van.
Nadia F. · Belmont
Village house, tight galley, and the maker had quit. He worked around the cabinetry without scratching a thing, replaced a burnt out valve solenoid, and the ice has been steady since.
Bryce H. · Newton Highlands
Tell us what the panel is showing
Ten minutes on the phone with the model number decides which parts ride out with the van. The service call is flat $95 and it comes off the repair.