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Sub-Zero · Newton, MA

Wine Cooler Repair

Wine storage in Newton is usually a pair of undercounter units in an island or a full column in a pantry. Both suffer from restricted airflow and worn door seals, and both need the compartment measured against a real thermometer rather than the display.

Cream painted traditional kitchen with a carved wood island, a tall stainless built-in refrigerator at the right and a range set under a plaster hood

In the caller's words

What people ring up about

  • Upper and lower zones reading the same temperature
  • Unit cycling on and off every few minutes
  • Racks sticking or the door not latching
  • Persistent condensation or a musty smell inside

On the visit

What gets measured

Wine storage is judged on stability, not on how cold it gets, so the measurement that matters is the swing across a day.

  • Both zones logged against a probe at bottle height, not at the sensor
  • Airflow across the rear duct with the racks loaded as you actually keep them
  • Door seal pull, hinge alignment and glass condition on a UV door
  • Thermoelectric module or compressor behaviour, depending on the cabinet
  • Condensate path and humidity behaviour inside the compartment

The service call is a flat $95 and is credited in full against the repair. Nothing is ordered before you have agreed to a figure.

What repairs run to

Ranges, not quotes

These are the bands most jobs land in once the diagnosis is done. The figure you are given on the day is a fixed quote for your cabinet, and no work starts until you have agreed to it.

  • Door gasket or seal replacement $270 $800
  • Evaporator or condenser fan motor $300 $620
  • Defrost heater, thermostat or sensor $310 $720
  • Ice maker, water valve or supply line $290 $660
  • Electronic control board $490 $880
  • Compressor or sealed-system repair $1,020 $2,220

Flat $95 service call covering the visit and full diagnosis, credited against the repair once you approve it.

Also on the van

4.9out of 5

After a wine cooler repair call

From 1309 reviews of this workshop.

  • February, and the cabinet started freezing bottles at the back. The thermostat had gone erratic. He replaced it and checked the calibration twice before he was happy to leave us with it.

    Rafael Q. · Newton Highlands

  • Both zones were reading identical numbers, which I knew was wrong. He put a real thermometer in each and proved the lower sensor had failed. Replaced, and the zones separated properly again.

    Adele J. · Newton Centre

  • Musty smell and damp inside even though the display looked normal. The drain pan had cracked and the coil was sweating onto the base. New pan, a full cleanout, and the smell has gone.

    Lorna B. · Oak Hill

White and pale wood kitchen with a tall run of built-in stainless ovens and a coffee unit set into the cabinetry

Tell us what the panel is showing

Ten minutes on the phone with the model number decides which parts ride out with the van. The service call is flat $95 and it comes off the repair.